Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its size classifications for women's and children's garments without notifying all users about the change.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
The company said the revised method more closely matches other platforms.
They have suggested members to review their products and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods following member complaints.
